November 19thNov. 19th19:00 CET
Member access opens in:
Your bag. Your savings
The more you shop, the more you save
Your discount increases with your total order value. The more you add to your bag, the more you save.
Need inspiration for your Black Friday cart?
Gift with purchase
The Limited Bag
Be among the first 500 to spend over $155 and our Limited Mini Quilted Bag is yours. Automatically added to your cart - but only while stocks last.
Questions
1. When does the Black Friday Sale start?
The sale starts on Thursday, November 19th at 19:00 CET with Member Access.
Our webshop will be closed all day on November 19th and reopens when Member Access starts at 19:00 CET.
2. What do I get by signing up for Member Access?
- Shop one hour before everyone else: You’ll receive an exclusive access code by email on November 19th at 19:00 CET, so you can shop the best deals before the most popular styles sell out.
- A free bag: Only Member Access members can get our Limited Mini Quilted Handbag (worth DKK 499) for free. It comes with the first 500 orders of USD 155 or more. The bag usually sells out within the first hour, so you’ll need your Member Access code to get a chance.
3. How does the discount work?
The more you shop, the bigger the discount on your entire order:
- 20% off everything
- 25% off orders of USD 190 or more
- 30% off orders of USD 280 or more
- 35% off orders of USD 390 or more
The discount is based on your total order value before discount. When you reach a new level, the higher discount applies to your entire order, not just the items you add afterwards.
4. Can I prepare my cart in advance?
Yes. You can fill your cart up until Thursday, November 19th at 10:00 CET. Your cart will be saved until you log in with your Member Access code on Thursday evening.
Remember to refresh the page when the sale goes live, so the bag is added correctly to your cart if your order is USD 155 or more.
Tip: Last year, our limited edition product sold out in under 5 minutes, so it’s worth having your cart ready.
5. How do I know if I’ll get the free bag?
The bag is only available with Member Access. If your order is USD 155 or more, the bag will be added to your cart automatically while stock lasts.
The bag is only secured once your order is complete, your payment is confirmed, and the bag appears in your order confirmation. Having it in your cart does not mean it’s reserved.
If the bag sells out, you’ll see it at checkout, and it will be removed from your cart. Refresh the page to complete your order without it. When traffic is high, stock updates may be slightly delayed. You can always check your order confirmation to see whether the bag is included.
6. What happens to my discount and bag if I exchange or return items?
You’re welcome to exchange and return items. Your discount and the bag depend on the value of your order after the return.
- Discount: If the items you keep fall below the level that gave you your discount, the discount is adjusted to the level you now qualify for. The difference is deducted from your refund. If you’re still within the same level, you keep your discount.
- Bag: If your order falls below USD 155, the bag is no longer free. If you’d like to keep it, DKK 499 will be deducted from your refund. Exchanges are fine as long as your order stays at USD 155 or more.
- Full return: If you return your entire order, the bag must be returned too, unused and in its original packaging.
7. What is your return and exchange policy?
We’ve extended our return period. Orders placed from November 1st can be returned or exchanged up until and including January 12th, 2027. Otherwise, our standard return and exchange policy applies.
8. What delivery time can I expect?
Due to the high number of orders during the sale, processing may take up to 3-5 extra business days. Parcels are not picked up on Saturdays and Sundays. Our team is packing around the clock to get your order to you as quickly as possible.
Thank you for your patience.