Delivery

Free Shipping Thresholds:

• Denmark: Orders over 800 DKK
• EU: Orders over 100 EUR
• USA: Orders over 125 USD
• Rest of the World: Orders over 150 EUR

Shipping Costs:

• Sweden: 6 EUR with Bring
• Germany: From 8 EUR with Standard Shipping
• Finland: 11 EUR with Bring
• Netherlands: From 8 EUR with Standard Shipping
• United States: From 13 EUR with Standard Shipping
• UK: 8 EUR with Standard Shipping
• Switzerland: 10 EUR with Standard Shipping
• Other EU Countries: 13 EUR with GLS
• Rest of the World (Non-EU): 33 EUR with Standard Shipping

Important information:
Please note that import duties may apply on orders outside the EU, which are the responsibility of the customer to cover.

 

Return inside the EU

Return using a few steps

Exercere gives you the right to a 30-day return from the date you placed your order.

Return conditions - Read this before returning

We will not take your package back if:

1. The goods do not appear as new
2. The return period of 30 days has been exceeded
3. The goods are not properly packed.
4. The goods have been given perfume, make-up, exposed to the smell of smoke.
5. Hangtags or tags have been removed/damaged.

In the case of returning goods, the customer pays for all postage. As a customer, you assume the transport risk in the event of a return.

In order to return please contact us at contact@exercere.dk
 

Return outside the EU

Customers outside the EU must arrange the return themselves.

Please include a note with your order number in the package and send it to the following address:

Exercere ApS
Gammelager 1,
2605 Brøndby
Denmark

Please note that we only accept direct deliveries and not packages sent to a pickup point. It is the customer's responsibility to ensure the package is sent correctly to us. The customer is responsible for covering the return shipping costs.

 

Complaint

If you have a product with a manufacturing defect or want to advertise a product, you must send an email with pictures to contact@exercere.dk

You will then be informed of any further progress in connection with your complaint.

Return costs

Denmark

Return label costs EUR 6 and can be purchased through our return portal here: https://exercere.dk/pages/returportal

Sverige

Price: 8 EUR.

In order to return please contact us at contact@exercere.dk

EU

Price: EUR 20.

In order to return please contact us at contact@exercere.dk

 

Rest of the world

You must arrange your own return. 

 

 

Questions about returns?

Send us an email contact@exercere.dk